How do I give feedback to Biripi?

Please use the enquiry form on the contact page of our website to give us any feedback.

What are my rights as a Biripi client?

  • receive care and treatment, with respect and consideration
  • privacy and confidentiality when seeking or receiving care except for life threatening situations or conditions
  • confidentiality of your health records
  • receive accurate information concerning diagnosis, treatment, risks, and prognosis of an illness or health condition
  • ask about reasonable alternatives to care at Biripi or outside facilities
  • a second professional opinion regarding diagnosis or treatment
  • participate actively in decisions regarding one’s healthcare and treatment
  • accessible information regarding the scope and availability of services
  • be informed about any legal reporting requirements regarding any aspect of screening or treatment
  • a copy of your medical record upon request and written authorisation
  • file a complaint with the CEO of Biripi regarding any concerns related to the privacy, confidentiality or security of your medical record
  • review and amend your medical record
  • revoke your authorisation to release except to the extent that action has not already been taken
  • a copy of any fees and charges related to your visit